CNN and NBCUniversal’s Fandango are among the first in the media and entertainment biz to tap into Facebook Messenger “bots,” which let users get automated info from artificial-intelligence agents.

Facebook has bold ambitions for its Messenger platform, following the announcement of new features, services and the launch of bots—chat-based interfaces designed to simulate human conversation and to ...

Real human friends are soon to be out-of-date in Silicon Valley. Instead, your new social media friend will be an artificial intelligence bot, according to one executive from Meta, Facebook and ...

Facebook today heralded the promise of chatbots, while also acknowledging that the much-hyped technology is still in its infancy. Speaking to investors after its quarterly earning announcement, chief ...

Those are descriptions from federal politicians and child-safety advocates of the “sensual” and “romantic” chats Meta allowed its artificial intelligence bots on Facebook, Instagram, and WhatsApp to ...

As well as chatting to people on Facebook, you'll soon be conversing with 'bots', i.e. computers that use artificial intelligence to sound like humans. The aim is that firms will use bots to help ...