Believe it or not, most companies would prefer that you didn’t call their toll-free service and support numbers. It’s true! They have to pay for the call and the live humans who staff them. Now you ...

In the mid-1960s, toll-free service was born, along with some limitations that reduced its service range. Shortly after toll-free service came into existence, a restriction in switching capability ...

Customer service is one of the most important parts of running a business. Even if you sell the best and most affordable product or service in your industry, there are going to be questions that arise ...

In a world of wild talk and fake news, help us stand up for the facts.

The personal 1-800 number is attempting a comeback--on the Internet. Internet phone provider LibreTel now sells a home phone service that lets people receive an unlimited number of calls over the ...

This is just one of the stories from our “I’ve Always Wondered” series, where we tackle all of your questions about the world of business, no matter how big or small. Ever wondered if recycling is ...

If you hear female moaning next time you dial an 1-800 number, you can thank PrimeTel Communications: For years, teenagers across the U.S. could call a toll-free hotline if they had embarrassing ...