The impact of coronavirus on the world is a story with an indeterminate beginning, an indiscriminate middle and no discernable end. In addition to inflicting a worldwide death toll in excess of 3 ...

NEW YORK, April 10, 2025 /PRNewswire/ -- Facing ongoing labor shortages and rising consumer demands, the hospitality and food service sectors are increasingly turning to artificial intelligence ...

Third-party delivery, takeout apps, kiosks, and mobile ordering have reshaped the restaurant industry. Guests can get your food without ever setting foot inside your dining room. For many operators, ...

Hospitality industry leaders are emphasizing the need for strategic reinvention as customer expectations evolve and competition intensifies. From design-focused boutique hotels to technology-driven ...

Restaurants and hotels in the hospitality industry often add an automatic service charge to customers’ bills. As we close out the year and head into 2026, businesses in the hospitality industry may ...

The hospitality industry is all about service—serving the customer’s needs and creating a customer experience that creates loyalty. We want them to come back again and again, trusting that not only ...

With travel slowly recovering in the midst of the pandemic, there is tremendous pent-up demand and consumers are looking for discerning experiences. The hospitality industry has been ravaged by ...

When people hear I speak in the hospitality industry, they usually assume I'm talking about hotels or restaurants. And yes, I've spoken to plenty of those groups. But I always remind audiences: every ...